All e-mail enquiries, in-game or in-character or specifically Avalon-related should be addressed directly to: email@example.com
E-mail correspondence out of game, or out of character, or relating to matters of accounts and admin "out of character" Avalon or otherwise should be directed to: firstname.lastname@example.org
This email is checked through hourly during business hours EST and 24/7 at regular intervals. It is an efficient, economical and thorough method of contact. It is our preferred means of correspondence re: character or in-game issues since it is also faster than regular mail and easier to lay out issues in concrete, concise fashion than telephone.
For accounting and other out-of-character issues we can be reached in the United States on tollfree +1-646-480-0078 during regular business hours appropriate to Pacific Standard Time. All official correspondence via regular mail should be addressed directly to Avalon Customer Support at the following address:
attention: AVALON - THE LEGEND LIVES
address: 1732 1st Avenue, Ste 26001, New York, NY 10128, USA.
telephone: +1-646-480-0078 (New York, USA)
Be sure to include your real name and character name in any correspondence.
Although you can post snail mail to us at our offices in the United States, trans-atlantic post is unreliable in terms of time. If you would like us to call you, please send an e-mail to Avalon Support (addresses above) and we will contact you promptly at a time of your convenience. This will spare you the need for the international call, though you can of course use the address and phone details above - requesting a call-back is not an unusual policy.
Email Avalon Customer Support at: email@example.com
Email Avalon Accounts/Administration at: firstname.lastname@example.org